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Prerequisites

Examines the investigational methods used by quality assurance departments to analyze process deviations and make the decision about the severity of the deviation. Prepares students to write industry-standard Corrective Action Preventative Action (CAPA) report to conclude what corrective and preventative actions result from the investigation. Explains how a company would perform an internal audit in anticipation of an inspection by the Food and Drug Administration or an external audit for the supplier of a key raw material. Provides students the body of knowledge required for American Society for Quality�s Certified Quality Technician examination.